Help & FAQ

💻 Product Information

Q1: What products does NT Innovations offer?
We specialize in high-quality computers, laptops, and a wide range of accessories including keyboards, mice, monitors, and more.

Q2: Are all products brand new?
Yes, all products are brand new and come with standard manufacturer warranties unless otherwise mentioned.

Q3: Can I compare products before buying?
Absolutely! Each product page has detailed specifications, and you can use our compare feature to evaluate multiple items.

🛒 Ordering & Payment

Q4: How do I place an order on NT Innovations?
Browse or search for your product, add it to your cart, and proceed to checkout. Follow the prompts to complete your purchase securely.

Q5: What payment options are accepted?
We accept UPI, credit/debit cards, net banking, and other secure payment gateways.

Q6: Is online shopping safe on your site?
Yes. NT Innovations uses SSL encryption and secure payment gateways to ensure your data is protected.

🚚 Shipping & Delivery

Q7: Do you ship across India?
Yes, we provide nationwide shipping for all our products.

Q8: How long does delivery take?
Delivery typically takes 3–7 business days, depending on your location.

Q9: How can I track my order?
Once shipped, you’ll receive an email or SMS with your tracking ID and a link to track your shipment in real-time.

🔁 Returns & Warranty

Q10: What is your return policy?
We offer a 7-day return policy for unused items in original condition. Return eligibility may vary by product.

Q11: How do I initiate a return or replacement?
Contact our support team through the website or email us with your order details. We'll guide you through the process.

Q12: Do the products come with warranty?
Yes, all items include manufacturer warranties. Warranty terms are listed on the respective product pages.

📞 Customer Support

Q13: How do I contact NT Innovations support?
Reach us via the “Contact Us” page, email at support@ntinnovations.in, or call our helpline at +91-XXXXXXXXXX.

Q14: When is your support team available?
Our customer support operates Monday–Saturday, 9:00 AM to 6:00 PM IST.

If you need more help, don’t hesitate to reach out—we're here to support your innovation journey.